Pentax Canada - Repair Information

Repair Information for Pentax Products

How do you get your Pentax product repaired?
1.	Simply forward the product to Pentax Canada Inc. or to a Pentax authorized repair centre by: Bringing it to a Pentax authorized dealer, or by Sending it directly to Pentax Canada Inc. or to a Pentax authorized repair centre. Click here to find an Authorized Repair Centre near you.
2.	A Pentax authorized dealer will administer to all of the difficulties associated in forwarding the product for repair.
3.	However, if shipping the product directly, please ensure that it is carefully packaged and includes the following: A complete name, return address and daytime telephone and/or fax number. A note indicating the product model(s) and serial number(s). Please retain a record of this information for reference. A brief description of the malfunction. A copy of the dated proof of purchase receipt for warranty repair. The international warranty card for the warranty repair of Pentax products purchased outside of Canada. Any accessory items like a lens, flash, or batteries that may be related to the malfunction. Any sample negatives, prints or slides that show the malfunction.
4.	If you happen to be located close to a Pentax authorized repair centre, your product can be brought in directly to their Service Department for repair.
All Pentax authorized repair centres should be contacted directly for their hours of operation. Click here to find an Authorized Repair Centre near you. Pentax Canada Inc.'s goal is to ensure that you enjoy the use of your Pentax product, and that it enriches your enjoyment of photography. Therefore, should you require any further information regarding the servicing of your Pentax product, please do not hesitate to contact Pentax Canada Inc. directly. We look forward to being of service to our valued customers.

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